Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed through Outlet Clothes. By placing an order with us, you agree to the terms outlined below.

Shipping Rates

We are pleased to offer free shipping on eligible orders. Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Where Do We Deliver?

We currently ship to the following regions:

United States
Canada
United Kingdom
European Union (EU)
Australia
New Zealand
Middle East
Asia
South America

If your country is not listed at checkout, please contact us to confirm shipping availability.

Delivery Time

Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders are processed Monday through Friday, excluding public holidays.

Estimated Transit Times

United States, Canada, United Kingdom, European Union, Australia & New Zealand

Premium Shipping: 4–12 Business Days
Free Shipping: 7–21 Business Days

Middle East

Premium Shipping: 3–10 Business Days
Free Shipping: 5–12 Business Days

Asia

Premium Shipping: 11–23 Business Days
Free Shipping: 12–30 Business Days

South America

Premium Shipping: 11–23 Business Days
Free Shipping: 12–30 Business Days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, peak shipping seasons, or other circumstances beyond our control.

Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Once an order has been shipped, we are unable to change the delivery address.

Contact us:

Email: contact@outlet-clothes.com
Phone: +1 (309) 385-2561

Order Cancellations

Orders may be cancelled before they have been dispatched.

If your order has already been shipped, please refer to our Return Policy for information regarding returns and refunds.

Tracking Your Order

After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available in the carrier's tracking system.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and we will assist you.

Parcels Damaged in Transit

If your package arrives visibly damaged, please refuse delivery if possible and notify us immediately.

If your package was delivered in your absence and you later discover damage, please contact us promptly with photographs of the packaging and the damaged item so we can help resolve the issue.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Need Help?

If you have any questions regarding shipping, delivery, or your order status, please contact us.

Contact Information

Outlet Clothes
8 Rainbo Dr
Keokuk, IA 52632
United States